Question 1

Could I have a passport picture taken at the store?

Accepted Answer

Yes! Visit us at 130 South 17th Street near Rittenhouse Square between 11am-5pm for walk-in Passport or Visa appointments.

Question 2

What if my application only requires a digital picture without a print?

Accepted Answer

As part of our passport and visa photo service you will always receive a ready to submit digital copy of your picture whether you need a print or not. We’ll share it with you on the cloud (on Dropbox) so that your email service does not change the resolution and exact dimensions required by your application and set by our lab.

Question 3

How long will it take to receive a print?

Accepted Answer

We typically have prints ready for pick up at our Rittenhouse photo lab in about 1 hour. Digital files are also shared in about an hour. If you’d like, select to have your passport print mailed free of charge, or have our courier deliver it each Wednesday and Saturday to most anywhere in Philly for $5.

Question 4

Do I need to know the specific dimensions for my passport?

Accepted Answer

No, our team of experts has all of the requirements and will take care of everything. Our accuracy is guaranteed or you get your money back.

Question 5

What should I wear?

Accepted Answer

You are welcome to wear almost anything you'd like, just be sure to avoid white tops to avoid blending in with the background.

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