Sort & Quote FAQs

Digitizing Services

At PhotoLounge, starting your digitizing project is easy—even if you’re not sure what you have. Our free Sort & Quote service simplifies the process:

 

1. We go through everything at our lab. Bring your collection to our lab, or have our courier pick it up from you.

 

2. We prepare a full proposal and quote. You’ll get a clear, customized estimate and timeline—no gimmicks, no hidden costs.

 

3. You decide. Once you review your quote, you can approve the project or simply get your originals back–there’s no obligation to accept.

Is Sort & Quote really free?

Yes. There’s no cost and no obligation to move forward.

Do I need to know exactly what I have?

Not at all. Estimates or general ideas are perfectly fine–part of Sort & Quote is helping you figure that out.

What types of originals can I include in Sort & Quote?

That’s common. Sort & Quote is ideal for mixed projects–we’ll look through everything you have and break everything down clearly.

How long does it take to get my quote?

Most quotes are sent within a few business days. Larger collections might take up to a week.

Am I committing to digitizing if I submit the form?

Not at all. You’re just sharing information to help us better understand your materials and guide you through your options.

How can I get my originals to the lab?

You can bring your originals to our Center City Philadelphia photo lab yourself, or arrange for our courier to pick them up directly from you. If you decide not to move forward with the project, our courier can return your originals to you.

Can I do a Sort & Quote in person?

Absolutely! If you’d rather review your materials with our team in person, you can come directly into our Center City Philadelphia photo lab for an in-person Sort & Quote. A PhotoLounge digitizing expert will help identify your items, answer any questions, and provide a customized quote and timeline based on your collection.

What happens after I approve my quote?

We’ll guide you through next steps and scheduling your digitizing project.

Ready to get started? Fill out our free Sort & Quote form and take the first step toward preserving your memories with PhotoLounge. Trusted by Philadelphia families for over 20 years.

 

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