Privacy Policy

Effective Date: 09/25/2025

1. Introduction

PhotoLounge (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services, including our website, mobile applications, and in-store services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, payment details.

  • Photo & Media Content: Images, videos, and related data uploaded for printing, editing, or other services.

  • Technical Information: IP address, browser type, device information, and cookies for improving website performance.

  • Transaction Data: Order history, payment confirmations, and shipping details.

3. How We Use Your Information

We use your information to:

  • Process and deliver your photo printing and related service orders.

  • Communicate order updates, promotions, or service-related announcements.

  • Improve customer experience, website performance, and service quality.

  • Comply with legal obligations and prevent fraudulent activity.

4. Sharing Your Information

We do not sell your personal information. We may share data only with:

  • Service Providers: Payment processors, shipping companies, cloud storage providers, and IT support.

  • Legal Authorities: When required by law, court order, or government request.

5. Data Security

We implement industry-standard measures to protect your personal information and uploaded photos, including encryption, secure servers, and restricted access. While we strive to protect your data, no system is 100% secure.

6. Data Retention

  • Uploaded photos and media are retained only as long as necessary to complete your order, unless you choose to store them in your account.

  • Personal information is kept as long as you maintain an account or as required by law.

7. Cookies & Tracking

Our website may use cookies and similar technologies to improve user experience, analyze site traffic, and personalize content. You may disable cookies through your browser settings.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13 (or the age of consent in your jurisdiction). We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

PhotoLounge
Email: info@myphotolounge.com
Phone: (267) 694-6611
Address: 130 South 17th St, Philadelphia, PA 19103